Contacting the Ministry in different matters
Submission of documents to the Ministry of Justice
If you would like the Ministry of Justice to consider a matter, please send your document to the registry of the Ministry by post, e-mail or fax. However, documents requiring an original signature cannot be sent by e-mail. You may also deliver your documents in person or by messenger to the Government's mail distribution centre, (address: Ritarikatu 2 B, Helsinki), where you will be given an official acknowledgement of receipt of the documents. The mail distribution centre is open Monday to Friday from 8.00 to 16.15. To visit the registry or the archive in person you must make an appointment in advance.
When the Ministry has received your documents, they are registered in the Ministry's document management system and forwarded to the relevant public official at the Ministry.
When the matter has been considered, you will be informed of the result of the consideration (by a letter, a decision, a notification or another document).
Under the Act on the Openness of Government Activities, everyone has the right of access to public documents. Under the Act on the Openness of Government Activities and the Personal Data Act, anyone has the right to inspect the data on himself or herself stored in the files of the Ministry and, if necessary, to request rectification of his or her personal data.
E-services
For example statements and requests for information may be sent to the Ministry by e-mail. To make it easier for us to process your matter, please specify which issue or proposal your request or statement concerns. You should also include your contact details.
The Ministry's official e-mail address: registry.om(at)gov.fi (Please replace (at) with @)
Our e-mail system will send you an automatic reply stating that we have received your e-mail. The statutory time limits apply also to documents sent by e-mail. If the Ministry's e-mail system has been out of order or out of use, the document is considered to have been delivered to the Ministry at the time when it was sent. This requires, however, that the time of sending can be reliably verified. The provisions of the Act on Electronic Services and Communication in the Public Sector are applied to the Ministry’s e-services.
Services provided by the agencies of judicial administration
Pre-scheduled visits
When a guest is arriving at the Ministry of Justice to attend a pre-scheduled meeting, we provide the lobby service company with information on the name, organisation and contact details of the guest via the e-services of the Senate Properties. The lobby services will guide the guest to the meeting room. They will not store the information in any other systems. We process personal data to be able to guarantee security in our premises and compliance with the related guidelines. We process personal data where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Ministry of Justice (General Data Protection Regulation (EU) 2016/679, Article 6, paragraph 1, point (e)). Our lobby services are provided by the Prime Minister's Office.
E-mail addresses
The e-mail addresses of the Ministry's staff are in the format [email protected].
In some cases, the first letter of the person's middle name has been added between the first name and the last name ([email protected]). This is mentioned in the contact details of the person concerned.
If you receive an error message when sending an e-mail to the Ministry, please contact the Media and Communications Unit to get the correct address: viestinta.om(at)gov.fi.
If you have any questions or comments, please contact the Media and Communications Unit: viestinta.om(at)gov.fi (Please replace (at) with @)